BCS Foundation Certificate in Digital Business Change Training

• Educational Background: No specific educational prerequisites are required, though a basic understanding of business processes is recommended.
• Professional Experience: This course is ideal for professionals involved in business change or digital transformation projects, though prior experience is not mandatory.
• Language Proficiency: A good command of English is recommended, as course materials and the BCS certification exam are conducted in English.

• Develop Digital Business Change Expertise: Gain a thorough understanding of digital transformation principles and best practices.
• Master Change Management Skills: Learn to manage people, processes, and technology effectively during digital transformations.
• Enhance Risk Management Capabilities: Acquire skills to identify, assess, and mitigate risks associated with digital change.
• Improve Stakeholder Engagement: Build techniques for effective communication and collaboration with stakeholders at all levels.

The BCS Foundation Certificate in Digital Business Change Training is tailored for professionals seeking to enhance their skills in managing digital transformation. It is suitable for:

• Business Analysts
• Change Managers
• IT Professionals
• Project Managers
• Business Improvement Specialists
• Digital Transformation Leaders

Module 1: Change Principles

• Business Change Lifecycle
• Drivers of Change
• Risk Appetite and Categories
   

Module 2: Aligning Change with the Business

• Techniques for Analysing External
• Techniques for Internal Environments
• SWOT Analysis Components and Purpose
• Cultural Web Framework for Analysing Organisational Culture
• Organisational Performance Measurement Techniques
• Enterprise Architecture Components
• Ethical Considerations of Digital Change
   

Module 3: Identifying Change

• Purpose, Advantages, and Disadvantages of Investigation Techniques
• Techniques for Recording Business Situations
• Stakeholder Identification Using Stakeholder Wheel
• Power/Interest Grid for Stakeholder Analysis
• Business Process Modelling
• Customer Journey Mapping
• Use of POPIT ™ in Gap Analysis
• Developing Options Process
• Three Main Areas for Evaluating the Feasibility of Options
• Identifying Change in Agile Environments
• Design Thinking for Generating Options
   

Module 4: Change Requirements

• Establishing Change Requirements Process
• Roles and Responsibilities in Requirements Establishment
• Types of Requirements
• Principles of User-Centred Design
• Design Principles of Web Content Accessibility Guidelines (WCAG)
• Configuration Management and Change Control
   

Module 5: Business Case

• Structure and Content of a Business Case
• Payback Investment Appraisal Technique
• Business Case Development in Agile Environment
   

Module 6: Design and Development

• Linear and Incremental Development Lifecycles
• Agile Development Lifecycle
• Values of the Agile Manifesto
• Techniques in Business Acceptance Testing
   

Module 7: Change Implementation

• CPPOLDAT Framework for Readiness Assessment
• Strategies for Implementing Solutions
• Stages of Human Response to Change
• Techniques for Gathering Post-Implementation Feedback
   

Module 8: Benefits Management

• Examples of Benefits
• Elements of a Benefits Plan
• Purpose and Processes of a Benefits Review