BCS Foundation Certificate in Organisational Behaviour

• No prior experience is required, making this course accessible to a wide range of professionals.
   
• Proficiency in English is necessary, as course materials and exams are conducted in English.

• Develop a strong understanding of organisational behaviour principles.
   
• Build skills in leadership, teamwork, and communication.
   
• Understand and apply strategies to manage organisational change effectively.
   
• Gain practical knowledge to improve employee motivation and organisational success.

The BCS Foundation Certificate in Organisational Behaviour is ideal for individuals keen to understand and improve organisational dynamics. It benefits:

• HR professionals
• Managers and team leaders
• Business analysts
• Change managers
• Professionals aspiring to enhance organisational effectiveness

Module 1: Organisational Principles

• What is an Organisation?
• What is an Organisation Structure?
• Elements of Organisational Structure
• Six Structure Levels
• Leavitt Diamond
• Death and Span of Control
• Implications of Span of Control
• Important Terms
• Line Management Relationships
• Staff Relationships
• Functional Relationships
• Types of Jobs
• Formalisation of Rules and Procedures
• Centralisation/ Decentralisation
• Budgets and Departmentalised Business
• Porter’s Five Forces
• Value Proposition
• Value Stream
   

Module 2: Operating Models

• Functional
• Divisional – Product or Service/ Geography/ Customer
• Matrix
• Team-Based – Cross Functional/ Project
• Recognise Organisational Boundaries
• Boundaryless Organisations
• Outsourcing
• Offshoring
• Hollow Organisation Structures
• Modular Organisation Structures
• Virtual Organisations
• Collaborative Organisations
• Agile Organisations
   

Module 3: Organisational Motivation, Behaviour, and Culture

• Organisational Motivation (Object Management Group (OMG) Business Motivation Model)
• Organisational Effectiveness and Balanced Scorecard
• Critical Success Factors (CSF) and Key Performance Indicators (KPIs)
• Deal and Kennedy Model of Corporate Culture
• Handy’s Model of Organisational Culture
• Cultural Web
• National Culture
  • Brooks Factors Affecting National Culture
  • Hofstede Five Dimensions of National Culture
  • Strong, Weak, and Appropriate Cultures
     

Module 4: Group Formation

• Overview of Groups
• Characteristics of Group
• Group Dynamics
• Types of Group Tasks
• Formal and Informal Organisation
• Social Networks of Informal Groups
• Homan’s Theory of Group Formation
• Tuckman and Jensen’s Theory of Group Development
   

Module 5: Principles of Financial Reporting

• Finance Fundamentals
• Key Financial Terms
• Financial Reports
• Statement of Financial Position
• Income Statement
• Cash Flow
• Costing and Pricing
• Types of Cost
• Break Even and Contribution Analysis
   

Module 6: Project Finance

• Financial Case
• Costs and Benefits
• Benefits Categories
• Investment and Appraisal Techniques