Overview

Master effective customer relationship management (CRM) techniques with MPES. Equip yourself with essential skills to streamline operations and boost client satisfaction.

Who is it for?

  • Entry requirements
  • Learning Outcomes
  • Target Audience

Courses to Explore

MPES Learning are globally recognised purveyors of courses in accounting helping empower professions for career excellence

Compulsory

Salesforce CRM Course

Master Salesforce CRM with our expert-led training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver measurable business value.

Compulsory

HubSpot CRM Training

Master HubSpot CRM with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.

Compulsory

Oracle CRM Training Course

Master Oracle CRM with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.

Compulsory

Microsoft Dynamics CRM Training

Master Microsoft Dynamics CRM with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.

Compulsory

Microsoft Dynamics AX Course

Master Microsoft Dynamics AX with our comprehensive training. Learn to optimise enterprise resource planning, enhance organisational efficiency, and deliver value effectively.

Compulsory

Salesforce Admin Training

Master Salesforce Administration with our comprehensive training. Learn to optimise CRM systems, enhance organisational performance, and drive impactful business outcomes.

Compulsory

Salesforce Platform App Builder Training

Master Salesforce Platform App Builder skills with our comprehensive training. Learn to create custom applications, optimise business processes, and deliver value through innovative solutions.

Compulsory

Salesforce Developer Training

Master Salesforce development with our comprehensive training. Learn to build robust, scalable solutions, enhance organisational capabilities, and deliver impactful results.

Compulsory

SalesForce Service Cloud Training

Master Salesforce Service Cloud with our expert-led training. Learn to optimise customer service management, enhance operational efficiency, and deliver exceptional customer experiences.

Compulsory

Salesforce Lightning Training

Master Salesforce Lightning with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.

Compulsory

Salesforce Development Lifecycle and Deployment Architect Training

Master the Salesforce Development Lifecycle and Deployment Architecture with our comprehensive training. Learn to optimise development processes, enhance organisational efficiency, and deliver innovative solutions effectively.

Compulsory

Salesforce Apex Programming Language Training

Master Salesforce Apex programming with our comprehensive training. Learn to optimise Salesforce development, enhance organisational efficiency, and deliver robust custom solutions.

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The MPES Advantage

Harness the MPES Advantage and gain access to high-quality training that gives you the skills to excel in a fast-paced industry. Prepare to lead with confidence.

quality

Expert Trainers with Industry Experience

Learn from professionals who bring real-world insights and practical experience into every session.

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flexibility

Instant Access to Learning Resources

Get immediate access to a wide range of study materials, including videos, notes, and practice questions.

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money

Cost-Effectiveness

Enjoy high-quality training at competitive prices, offering great value for your career advancement.

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Our Courses Offer

  • Expert instruction from qualified professionals with real-world industry experience
  • Flexible learning options that cater to various schedules and learning preferences
  • Personalised support to guide learners through challenges and ensure progress
  • Practical, applicable knowledge designed to enhance career development
  • Interactive, engaging sessions that foster active learning and skill application

Study Methods

MPES Learning offers globally recognised courses in accounting, leadership, and management, empowering professionals with skills for career success

Feature Blended Learning Enquire Now Online Self-Paced Enquire Now
Dedicated 1-to-1 Tutor Support (30-min weekly)
Live Interactive Sessions
Real-time Assessment & Feedback
Expert Trainers with Industry Experience
Flexible Schedule
Networking Opportunities
Interactive Learning Materials
Progress Tracking Tools
High Pass Rates

What Our Learners are Saying!

At MPES, we offer premium accounting training equipped with up-to-date practices and industry-leading tools, as exemplified by our successful alumni in their own words.

Related Topics

MPES Learning offers various other courses related to accounting

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Adobe Courses Go To Adobe Courses blue-arrow
Microsoft 365 Copilot Training Go To Microsoft 365 Copilot Training blue-arrow
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Frequently Asked Questions

We’re here to answer your most common questions about the ACCA Applied Skills Level.

What will I learn in CRM Training?

Learners will gain a solid understanding of CRM fundamentals, including tools, strategies, and techniques to optimise customer interactions and enhance business growth. 

Is this training suitable for beginners?

Yes, the training caters to both beginners and professionals seeking to refine their knowledge and develop advanced CRM strategies. 

How is the course delivered?

This course is delivered online, combining engaging content with practical exercises to ensure learners grasp both theoretical and applied CRM concepts. 

What industries can benefit from CRM Training?

Industries like retail, hospitality, finance, and healthcare leverage CRM to improve customer service and maintain long-lasting client relationships. 

Will I receive a certificate upon completion?

Yes, successful learners will receive a certificate recognising their achievement, validating their CRM skills for professional development. 

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