Overview
Master effective customer relationship management (CRM) techniques with MPES. Equip yourself with essential skills to streamline operations and boost client satisfaction.
Who is it for?
- Entry requirements
- Learning Outcomes
- Target Audience
Entry requirements
Learning Outcomes
Target Audience
Courses to Explore
MPES Learning are globally recognised purveyors of courses in accounting helping empower professions for career excellence
Salesforce CRM Course
Master Salesforce CRM with our expert-led training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver measurable business value.
HubSpot CRM Training
Master HubSpot CRM with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.
Oracle CRM Training Course
Master Oracle CRM with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.
Microsoft Dynamics CRM Training
Master Microsoft Dynamics CRM with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.
Microsoft Dynamics AX Course
Master Microsoft Dynamics AX with our comprehensive training. Learn to optimise enterprise resource planning, enhance organisational efficiency, and deliver value effectively.
Salesforce Admin Training
Master Salesforce Administration with our comprehensive training. Learn to optimise CRM systems, enhance organisational performance, and drive impactful business outcomes.
Salesforce Platform App Builder Training
Master Salesforce Platform App Builder skills with our comprehensive training. Learn to create custom applications, optimise business processes, and deliver value through innovative solutions.
Salesforce Developer Training
Master Salesforce development with our comprehensive training. Learn to build robust, scalable solutions, enhance organisational capabilities, and deliver impactful results.
SalesForce Service Cloud Training
Master Salesforce Service Cloud with our expert-led training. Learn to optimise customer service management, enhance operational efficiency, and deliver exceptional customer experiences.
Salesforce Lightning Training
Master Salesforce Lightning with our comprehensive training. Learn to optimise customer relationship management, enhance organisational efficiency, and deliver value effectively.
Salesforce Development Lifecycle and Deployment Architect Training
Master the Salesforce Development Lifecycle and Deployment Architecture with our comprehensive training. Learn to optimise development processes, enhance organisational efficiency, and deliver innovative solutions effectively.
Salesforce Apex Programming Language Training
Master Salesforce Apex programming with our comprehensive training. Learn to optimise Salesforce development, enhance organisational efficiency, and deliver robust custom solutions.
The MPES Advantage
Harness the MPES Advantage and gain access to high-quality training that gives you the skills to excel in a fast-paced industry. Prepare to lead with confidence.
Expert Trainers with Industry Experience
Learn from professionals who bring real-world insights and practical experience into every session.
Enquire NowInstant Access to Learning Resources
Get immediate access to a wide range of study materials, including videos, notes, and practice questions.
Enquire NowCost-Effectiveness
Enjoy high-quality training at competitive prices, offering great value for your career advancement.
Enquire NowOur Courses Offer
- Expert instruction from qualified professionals with real-world industry experience
- Flexible learning options that cater to various schedules and learning preferences
- Personalised support to guide learners through challenges and ensure progress
- Practical, applicable knowledge designed to enhance career development
- Interactive, engaging sessions that foster active learning and skill application
Study Methods
MPES Learning offers globally recognised courses in accounting, leadership, and management, empowering professionals with skills for career success
Feature | Blended Learning Enquire Now | Online Self-Paced Enquire Now |
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Dedicated 1-to-1 Tutor Support (30-min weekly) | ||
Live Interactive Sessions | ||
Real-time Assessment & Feedback | ||
Expert Trainers with Industry Experience | ||
Flexible Schedule | ||
Networking Opportunities | ||
Interactive Learning Materials | ||
Progress Tracking Tools | ||
High Pass Rates |
What Our Learners are Saying!
At MPES, we offer premium accounting training equipped with up-to-date practices and industry-leading tools, as exemplified by our successful alumni in their own words.
As a qualified accountant, studying with MPES has been very rewarding experience. Its team of passionate and dedicated mentors gave me the confidence and knowledge I needed to not just at excel in my current role as an auditor, but also inspired me to expand my horizons. I am very grateful of the support I was given where the skills I gained extended beyond just passing exams and learning about accounting principles - it allowed me to take on roles that benefit the wider community.
Audit Senior (incoming Reconciliations Manager)
Arvy PasantingI was recommended MPES after searching for a way to pursue a career in the accounting profession, I have studied with them throughout my journey utilising both their “in class” and online learning opportunities that fit around the needs of my employer, I have found them to be consummate professionals delivering first class accounting courses with support always available.
Accountant
David FordAs a finance officer, MPES has been a huge help in understanding the process of recording and processing transactions from all different perspectives. The courses are very easy to follow, and the training they provide can be applied to real-life scenarios. The courses have been a huge help for me, and I would highly recommend them.
Finance Officer
Aaron AllcoteI completed all of my ACA studies with MPES and I think you would struggle to find a better training provider anywhere in the British Isles. MPES' tutors are excellent both at delivering training and giving individualised feedback and coaching. the supporting materials and the out of class support are also great.
Senior Accountant
Bob BeaumontThe Financial Risk Management Course at MPES was invaluable in deepening my understanding of risk assessment and mitigation strategies. The hands-on learning approach allowed me to apply new concepts directly to my work. I highly recommend it for professionals in finance.
Risk Manager
George EvansAs a financial consultant, I am always seeking ways to enhance my expertise. The Investment Analysis Course at MPES exceeded my expectations, offering practical skills and knowledge that I can apply immediately in my consulting work. It's an outstanding choice for professionals in finance.
Financial Consultant
James RobinsonThe Corporate Finance Course I attended at MPES was transformative. The depth of knowledge shared by the instructors and the relevance of the topics covered have directly impacted on our financial strategy. I strongly endorse this program for anyone in a leadership position in finance.
Chief Financial Officer
Laura BennettThe Financial Modeling and Valuation Course at MPES was incredibly insightful. The practical applications and real-world examples helped solidify my understanding of complex concepts. I highly recommend this course to anyone looking to enhance their financial acumen.
Financial Analyst
Emma JohnsonRelated Topics
MPES Learning offers various other courses related to accounting
Frequently Asked Questions
We’re here to answer your most common questions about the ACCA Applied Skills Level.
What will I learn in CRM Training?
Learners will gain a solid understanding of CRM fundamentals, including tools, strategies, and techniques to optimise customer interactions and enhance business growth.
Is this training suitable for beginners?
Yes, the training caters to both beginners and professionals seeking to refine their knowledge and develop advanced CRM strategies.
How is the course delivered?
This course is delivered online, combining engaging content with practical exercises to ensure learners grasp both theoretical and applied CRM concepts.
What industries can benefit from CRM Training?
Industries like retail, hospitality, finance, and healthcare leverage CRM to improve customer service and maintain long-lasting client relationships.
Will I receive a certificate upon completion?
Yes, successful learners will receive a certificate recognising their achievement, validating their CRM skills for professional development.
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