Overview
Master effective customer relationship management (CRM) techniques with MPES. Equip yourself with essential skills to streamline operations and boost client satisfaction.
Who is it for?
- Entry requirements
- Learning Outcomes
- Target Audience
Entry requirements
Courses to Explore
MPES Learning are globally recognised purveyors of courses in accounting helping empower professions for career excellence
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The MPES Advantage
Harness the MPES Advantage and gain access to high-quality training that gives you the skills to excel in a fast-paced industry. Prepare to lead with confidence.

Expert Trainers with Industry Experience
Learn from professionals who bring real-world insights and practical experience into every session.
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Instant Access to Learning Resources
Get immediate access to a wide range of study materials, including videos, notes, and practice questions.
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Cost-Effectiveness
Enjoy high-quality training at competitive prices, offering great value for your career advancement.
Enquire NowOur Courses Offer
- Expert instruction from qualified professionals with real-world industry experience
- Flexible learning options that cater to various schedules and learning preferences
- Personalised support to guide learners through challenges and ensure progress
- Practical, applicable knowledge designed to enhance career development
- Interactive, engaging sessions that foster active learning and skill application
Study Methods
MPES Learning offers globally recognised courses in accounting, leadership, and management, empowering professionals with skills for career success
Feature | Blended Learning Enquire Now | Online Self-Paced Enquire Now |
---|---|---|
Dedicated 1-to-1 Tutor Support (30-min weekly) | ||
Live Interactive Sessions | ||
Real-time Assessment & Feedback | ||
Expert Trainers with Industry Experience | ||
Flexible Schedule | ||
Networking Opportunities | ||
Interactive Learning Materials | ||
Progress Tracking Tools | ||
High Pass Rates |
What Our Learners are Saying!
At MPES, we offer premium accounting training equipped with up-to-date practices and industry-leading tools, as exemplified by our successful alumni in their own words.

As a finance officer, MPES has been a huge help in understanding the process of recording and processing transactions from all different perspectives. The courses are very easy to follow, and the training they provide can be applied to real-life scenarios. The courses have been a huge help for me, and I would highly recommend them.
Finance Officer
Aaron Allcote
I completed all of my ACA studies with MPES and I think you would struggle to find a better training provider anywhere in the British Isles. MPES' tutors are excellent both at delivering training and giving individualised feedback and coaching. the supporting materials and the out of class support are also great.
Senior Accountant
Bob Beaumont
As a qualified accountant, studying with MPES has been very rewarding experience. Its team of passionate and dedicated mentors gave me the confidence and knowledge I needed to not just at excel in my current role as an auditor, but also inspired me to expand my horizons.
Audit Senior
Arvy Pasanting
I was recommended MPES after searching for a way to pursue a career in the accounting profession, I have studied with them throughout my journey utilising online learning opportunities that fit around the needs of my employer.
Accountant
David Ford
As a finance officer, MPES has been a huge help in understanding the process of recording and processing transactions from all different perspectives. The courses are very easy to follow, and the training they provide can be applied to real-life scenarios. The courses have been a huge help for me, and I would highly recommend them.
Finance Officer
Aaron Allcote
I completed all of my ACA studies with MPES and I think you would struggle to find a better training provider anywhere in the British Isles. MPES' tutors are excellent both at delivering training and giving individualised feedback and coaching. the supporting materials and the out of class support are also great.
Senior Accountant
Bob Beaumont
As a qualified accountant, studying with MPES has been very rewarding experience. Its team of passionate and dedicated mentors gave me the confidence and knowledge I needed to not just at excel in my current role as an auditor, but also inspired me to expand my horizons.
Audit Senior
Arvy Pasanting
I was recommended MPES after searching for a way to pursue a career in the accounting profession, I have studied with them throughout my journey utilising online learning opportunities that fit around the needs of my employer.
Accountant
David FordRelated Topics
MPES Learning offers various other courses related to accounting
Frequently Asked Questions
We’re here to answer your most common questions about the ACCA Applied Skills Level.
What will I learn in CRM Training?
Learners will gain a solid understanding of CRM fundamentals, including tools, strategies, and techniques to optimise customer interactions and enhance business growth.
Is this training suitable for beginners?
Yes, the training caters to both beginners and professionals seeking to refine their knowledge and develop advanced CRM strategies.
How is the course delivered?
This course is delivered online, combining engaging content with practical exercises to ensure learners grasp both theoretical and applied CRM concepts.
What industries can benefit from CRM Training?
Industries like retail, hospitality, finance, and healthcare leverage CRM to improve customer service and maintain long-lasting client relationships.
Will I receive a certificate upon completion?
Yes, successful learners will receive a certificate recognising their achievement, validating their CRM skills for professional development.