Learning Options

  • Online Video-Based Learning
  • Flexible Schedule
  • Expert Trainers with Industry Experience
  • High Pass Rates
  • 24/7 Personalised Support
  • Interactive Learning Materials

Overview

The Salesforce Admin Training equips professionals with the skills to effectively manage Salesforce’s robust CRM platform, enabling seamless business operations and customer relationship management. This training adheres to industry best practices and focuses on strategies that improve operational efficiency, customer satisfaction, and organisational success.

Proficiency in Salesforce administration is essential for professionals aiming to maximise the platform’s capabilities by streamlining workflows, managing data, and enabling better decision-making. Salesforce administrators, business analysts, IT professionals, and team leaders will find this training particularly valuable. It empowers learners to align CRM strategies with business goals and achieve significant results.

This 4-day Salesforce Admin Training by MPES is designed to provide learners with a deep understanding of Salesforce’s features, preparing them to optimise business processes, enhance user adoption, and deliver measurable outcomes.
 

Course Objectives
 

  • To understand and effectively utilise Salesforce CRM features and tools.
  • To manage and customise Salesforce settings and workflows.
  • To analyse and optimise customer interactions and business processes.
  • To develop data management and reporting skills using Salesforce.
  • To enhance team collaboration and stakeholder engagement.
  • To apply advanced automation techniques for improved efficiency.
  • To lead successful Salesforce implementations and upgrades.
  • To align Salesforce goals with organisational objectives.

Upon completing the course, learners will receive a certificate validating their expertise in Salesforce administration, showcasing their ability to apply best practices within their organisations.

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Average completion time

4 Month
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with unlimited support

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Study At Your Own Pace

Course Includes

Course Details

Develop your understanding of essential financial, business and management accounting techniques with ACCA Applied Knowledge. You'll learn basic business and management principles and the skills required of an accountant working in business.

Entry Requirements

    • Professional Experience: Learners should have at least 1 year of experience in sales, marketing, customer service, or IT to apply the skills and concepts effectively. 

    • Educational Background: No specific qualifications are required; however, familiarity with CRM systems or database management is recommended. 

    • Language Proficiency: A strong command of English is necessary, as all course materials, discussions, and assessments are conducted in English. 

MPES Support That Helps You Succeed

At MPES, we offer comprehensive support to help you succeed in your studies. With expert guidance and valuable resources, we help you stay on track throughout your course.

  • MPES Learning offers dedicated support to help you succeed in Accounting and Finance courses.
  • Get expert guidance from tutors available online to assist with your studies.
  • Check your eligibility for exemptions with the relevant professional body before starting.
  • Our supportive team is here to offer study advice and support throughout your course.
  • Access a range of materials to help enhance your learning experience. These resources include practice exercises and additional reading to support your progress.

Career Growth Stories

Discover how MPES Learning transforms careers with real success stories.

Have Questions? We’ve Got You

If you have any questions, we’re here to help. Find the answers you need in the MPES detailed FAQ section.

Q. What is Salesforce Admin Training?

Salesforce Admin Training equips professionals with the knowledge and skills to manage Salesforce CRM effectively, streamlining workflows, enhancing user adoption, and driving business outcomes.

Q. Who should take this training?

Salesforce administrators, IT professionals, business analysts, and team leaders will benefit from this training to optimise Salesforce operations and performance.

Q. What key skills will I learn from this training?

Learners will gain expertise in Salesforce customisation, automation, data analysis, and system administration to meet organisational needs.

Q. How long is the Salesforce Admin Training?

The Salesforce Admin Training is a 4-day course, providing a thorough understanding of Salesforce features, tools, and strategies for CRM excellence.

Q. How does this course support organisational growth?

This training enables professionals to drive organisational growth by improving CRM processes, increasing efficiency, and fostering a data-driven decision-making culture.

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Resources

Access a wide range of free resources to support your learning journey. From blogs to news and podcasts, these valuable guides are available at no cost to help you succeed.

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