ITIL® 4 Practitioner: Change Enablement Training Course

The ITIL® 4 Practitioner: Change Enablement Training Course provides professionals with the knowledge and skills to manage IT changes effectively. It focuses on minimising disruption, optimising workflows, and aligning change processes with organisational objectives.

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Overview

The ITIL® 4 Practitioner: Change Enablement Training Course is designed for IT professionals responsible for managing and implementing changes within IT service environments. This course builds on the ITIL® framework, equipping learners with advanced tools and techniques to optimise change enablement processes and ensure smooth transitions while minimising risk.

Effective change enablement ensures that IT services remain aligned with organisational goals, even during significant transitions. This course covers key topics such as assessing change's impact, managing risk, and enabling stakeholder collaboration. Learners will gain the expertise to design, implement, and optimise change enablement practices, improving overall IT service delivery.

This intensive 1-day training offered by MPES includes expert-led sessions, interactive exercises, and case studies. Learners will gain practical knowledge to manage change initiatives effectively and align IT services with business strategies. Upon completion, learners will be well-prepared for the ITIL® 4 Practitioner: Change Enablement certification exam, gaining recognition as skilled IT change management professionals.

Course Objectives

Understand the principles and practices of ITIL® change enablement
Develop skills to assess, implement, and manage IT changes effectively
Learn to align IT change processes with organisational goals
Gain expertise in risk assessment and stakeholder collaboration
Prepare thoroughly for the ITIL® 4 Practitioner: Change Enablement certification exam

Upon completion, learners will have the knowledge and skills to manage IT changes successfully, ensuring minimal disruption, optimised workflows, and alignment with organisational objectives.

Average completion time

1 Month

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Course Includes

Course Details

Develop your understanding of essential financial, business and management accounting techniques with ACCA Applied Knowledge. You'll learn basic business and management principles and the skills required of an accountant working in business.

Entry Requirements

Educational Background: A foundational understanding of the ITIL® framework is recommended. Completion of the ITIL® 4 Foundation certification is highly beneficial.
Professional Experience: Experience in IT service management or change management roles will help learners grasp course concepts more effectively.
Language Proficiency: A good command of English is required, as course materials and the certification exam are conducted in English.

Learning Outcomes

Master ITIL® Change Enablement Practices: Gain a deep understanding of ITIL® principles for managing IT changes.
Assess and Manage Risks: Learn to evaluate change impacts and implement strategies to mitigate risks effectively.
Optimise IT Change Processes: Develop the ability to design and refine change enablement workflows.
Improve Stakeholder Collaboration: Build skills to engage stakeholders and ensure seamless communication during change initiatives.

Target Audience

The ITIL® 4 Practitioner: Change Enablement Training Course is designed for IT professionals aiming to enhance their expertise in managing IT changes. It focuses on optimising change processes, minimising disruption, and ensuring alignment with organisational goals. Below are the individuals who will benefit from this course:

IT Change Managers
Service Delivery Managers
IT Project Managers
IT Consultants
Operations Managers
IT Service Managers
Risk and Compliance Professionals

Course content

Module 1: Key Concepts of the Practice

Purpose of the Practice.
PSFs and Key Metrics of Practice.
Key Terms and Concepts:
Change.
Change Model.
Standard Change.
Emergency Change.
Change Authority.

Module 2: Processes of the Practice

Inputs and Outputs of the Processes.
Key Activities of the Processes.
How to Integrate the Practice in the Organisation’s Value Streams?

Module 3: Roles and Competences of the Practice

Responsibilities of the Key Roles of Practice.
Changing Manager / Coordinator.
Change Authority.
How to Position Practice in the Organisational Structure?

Module 4: How Information and Technology Support and Enable Practice?

Explain the Tools Application.
Apply the Recommendations on Automation.

Module 5: Role of Partners and Suppliers in the Practice

Dependencies of the Practice on Third Parties.
How Partners and Suppliers can Support the Practice?

Module 6: How the ITIL Capability Model can be Used to Develop the Practice?

How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

Change Enablement Success and Supported by the ITIL Guiding Principles.

MPES Support That Helps You Succeed

At MPES, we offer comprehensive support to help you succeed in your studies. With expert guidance and valuable resources, we help you stay on track throughout your course.

MPES Learning offers dedicated support to help you succeed in Accounting and Finance courses.
Get expert guidance from tutors available online to assist with your studies.
Check your eligibility for exemptions with the relevant professional body before starting.
Our supportive team is here to offer study advice and support throughout your course.
Access a range of materials to help enhance your learning experience. These resources include practice exercises and additional reading to support your progress.

Career Growth Stories

MPES Learning offers globally recognised courses in accounting,

Arvy Pasanting

As a qualified accountant, studying with MPES has been very rewarding experience. Its team of passionate and dedicated mentors gave me the confidence and knowledge I needed to not just at excel in my current role as an auditor, but also inspired me to expand my horizons. I am very grateful of the support I was given where the skills I gained extended beyond just passing exams and learning about accounting principles - it allowed me to take on roles that benefit the wider community.

Arvy Pasanting

Audit Senior (incoming Reconciliations Manager)

David Ford

I was recommended MPES after searching for a way to pursue a career in the accounting profession, I have studied with them throughout my journey utilising both their “in class” and online learning opportunities that fit around the needs of my employer, I have found them to be consummate professionals delivering first class accounting courses with support always available.

David Ford

Accountant

Aaron Allcote

As a finance officer, MPES has been a huge help in understanding the process of recording and processing transactions from all different perspectives. The courses are very easy to follow, and the training they provide can be applied to real-life scenarios. The courses have been a huge help for me, and I would highly recommend them.

Aaron Allcote

Finance Officer

Bob Beaumont

I completed all of my ACA studies with MPES and I think you would struggle to find a better training provider anywhere in the British Isles. MPES' tutors are excellent both at delivering training and giving individualised feedback and coaching. the supporting materials and the out of class support are also great.

Bob Beaumont

Senior Accountant

George Evans

The Financial Risk Management Course at MPES was invaluable in deepening my understanding of risk assessment and mitigation strategies. The hands-on learning approach allowed me to apply new concepts directly to my work. I highly recommend it for professionals in finance.

George Evans

Risk Manager

James Robinson

As a financial consultant, I am always seeking ways to enhance my expertise. The Investment Analysis Course at MPES exceeded my expectations, offering practical skills and knowledge that I can apply immediately in my consulting work. It's an outstanding choice for professionals in finance.

James Robinson

Financial Consultant

Laura Bennett

The Corporate Finance Course I attended at MPES was transformative. The depth of knowledge shared by the instructors and the relevance of the topics covered have directly impacted on our financial strategy. I strongly endorse this program for anyone in a leadership position in finance.

Laura Bennett

Chief Financial Officer

Emma Johnson

The Financial Modeling and Valuation Course at MPES was incredibly insightful. The practical applications and real-world examples helped solidify my understanding of complex concepts. I highly recommend this course to anyone looking to enhance their financial acumen.

Emma Johnson

Financial Analyst

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Have Questions? We’ve Got You

If you have any questions, we’re here to help. Find the answers you need in the MPES detailed FAQ section.

Q. What is the ITIL® 4 Practitioner: Change Enablement certification?

This certification validates advanced skills in managing IT changes, focusing on minimising risks, optimising workflows, and aligning IT services with business objectives.

Q. Do I need prior ITIL® certification to take this course?

While ITIL® 4 Foundation certification is not mandatory, it is recommended to have a basic understanding of ITIL® principles for better comprehension of the course content.

Q. What topics are covered in this course?

The course covers change management principles, risk assessment, stakeholder collaboration, and techniques for designing effective change enablement workflows.

Q. How is the course delivered?

The course combines expert-led sessions, practical exercises, and real-world case studies to ensure learners can apply ITIL® principles effectively in managing IT changes.

Q. Will I receive a certification after completing this course?

You will receive a course completion certificate. To earn the ITIL® 4 Practitioner: Change Enablement certification, you must pass the associated certification exam.

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Course Schedule

£1495