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Overview

The ITIL® 4 Practitioner: Release Management Training Course is designed for IT professionals responsible for managing the release of IT services and systems. This course builds on foundational ITIL® knowledge, equipping learners with advanced tools and techniques to plan, coordinate, and deliver releases effectively while aligning with organisational objectives.

Effective release management ensures seamless transitions, minimises disruptions, and maximises value delivery. This course covers essential topics such as release planning, testing, deployment, and governance, enabling learners to optimise their organisation's release management practices for improved service delivery and customer satisfaction.

This 1-day training course offered by MPES provides expert-led sessions, interactive exercises, and real-world case studies. Learners will gain the skills to evaluate existing release management processes, implement improvements, and lead successful IT service releases. Upon completion, learners will be well-prepared for the ITIL® 4 Practitioner: Release Management certification exam, gaining recognition as skilled release management professionals.
 

Course Objectives
 

  • Understand the principles and benefits of ITIL® release management
  • Develop skills to plan, implement, and manage effective release processes
  • Learn to align release management with organisational goals
  • Gain expertise in governance, risk management, and service transition
  • Prepare thoroughly for the ITIL® 4 Practitioner: Release Management certification exam

Upon completion, learners will have the knowledge and skills to manage release processes effectively, ensuring smooth transitions, reduced risks, and enhanced value delivery.

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Average completion time

1 Month
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Course Includes

Course Details

Develop your understanding of essential financial, business and management accounting techniques with ACCA Applied Knowledge. You'll learn basic business and management principles and the skills required of an accountant working in business.

Entry Requirements

    • Educational Background: A foundational understanding of ITIL® 4 concepts is recommended. Completing ITIL® 4 Foundation certification is highly beneficial.
    • Professional Experience: Experience in IT service management or related fields is preferred for better understanding and application.
    • Interest in ITIL® Practices: Ideal for individuals responsible for managing IT service transitions and releases.

Learning Outcomes

    • Master Release Management Frameworks: Understand ITIL® 4 release management principles and apply them effectively.
    • Plan and Coordinate IT Releases: Develop skills to manage IT service releases efficiently, ensuring minimal disruption.
    • Enhance Governance and Risk Management: Build expertise in managing risks and ensuring compliance during IT service transitions.
    • Optimise Service Delivery: Learn to align release management practices with organisational goals for improved service quality.

Target Audience

    The ITIL® 4 Practitioner: Release Management Training Course is designed for IT professionals aiming to enhance their release management expertise. It provides practical tools to plan, coordinate, and deliver IT releases aligned with organisational objectives, ensuring seamless transitions and value delivery. Below are the individuals who will benefit from this course:

    • Release Managers
    • IT Service Managers
    • IT Operations Managers
    • Change Managers
    • IT Project Managers
    • IT Governance Professionals
    • Service Transition Managers

Course content

    Module 1: Key Concepts of the Practice

    • Purpose of the Practice
    • PSFs and Key Metrics of the Practice
    • Key Terms/Concepts
    • Release
    • CI/CD and Release Management
    • Release Model
    • Push/Pull Conditions
       

    Module 2: Processes of the Practice

    • Inputs and Outputs of the Processes
    • Key Activities of the Processes
    • How to Integrate the Practice in the Organisation’s Value Streams?
       

    Module 3: Roles and Competences of the Practice

    • Responsibilities of the Key Roles of the Practice
    • How to Position the Practice in the Organisational Structure?
       

    Module 4: Information and Technology Support and Enable the Practice

    • Tools Application
    • Apply the Recommendations on Automation
       

    Module 5: Role of Partners and Suppliers in the Practice

    • Dependencies of the Practice on Third Parties
    • How Partners and Suppliers Can Support the Practice?
       

    Module 6: ITIL Capability Model Can be Used to Develop the Practice

    • How Capability Criteria Support the Practice Capability Development?
       

    Module 7: Recommendations for the Practice Success

    • Release Management Success and Supported by the ITIL Guiding Principles

MPES Support That Helps You Succeed

At MPES, we offer comprehensive support to help you succeed in your studies. With expert guidance and valuable resources, we help you stay on track throughout your course.

  • MPES Learning offers dedicated support to help you succeed in Accounting and Finance courses.
  • Get expert guidance from tutors available online to assist with your studies.
  • Check your eligibility for exemptions with the relevant professional body before starting.
  • Our supportive team is here to offer study advice and support throughout your course.
  • Access a range of materials to help enhance your learning experience. These resources include practice exercises and additional reading to support your progress.

Career Growth Stories

MPES Learning offers globally recognised courses in accounting,

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Have Questions? We’ve Got You

If you have any questions, we’re here to help. Find the answers you need in the MPES detailed FAQ section.

Q. What is ITIL® 4 Practitioner: Release Management certification?

This certification validates advanced skills in planning, managing, and delivering IT service releases, ensuring smooth transitions and alignment with business goals.

Q. Do I need prior ITIL® experience to take this course?

Yes, a foundational understanding of ITIL® concepts is recommended. Completing the ITIL® 4 Foundation certification is highly beneficial.

Q. What topics are covered in this course?

The course includes release planning, governance, deployment management, risk mitigation, and service transition optimisation, ensuring comprehensive knowledge of ITIL® release management practices.

Q. How is the course delivered?

The course is delivered through expert-led sessions, practical exercises, and real-world case studies to ensure learners can apply release management practices effectively.

Q. Will I receive a certification after completing the course?

Yes, learners will receive a course completion certificate. To earn the ITIL® 4 Practitioner: Release Management certification, learners must pass the corresponding certification exam.

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Resources

Access a wide range of free resources to support your learning journey. From blogs to news and podcasts, these valuable guides are available at no cost to help you succeed.

Course Schedule

Course Schedule

£1495

ITIL® 4 Practitioner: Release Management Training Course

Fri 2nd Feb 2024

Fri 2nd Feb 2024

Duration - 1 Days

DELIVERY METHOD

Virtual

£1495

ITIL® 4 Practitioner: Release Management Training Course

Fri 17th May 2024

Fri 17th May 2024

Duration - 1 Days

DELIVERY METHOD

Virtual

£1495

ITIL® 4 Practitioner: Release Management Training Course

Fri 9th Aug 2024

Fri 9th Aug 2024

Duration - 1 Days

DELIVERY METHOD

Virtual

£1495

ITIL® 4 Practitioner: Release Management Training Course

Fri 27th Sep 2024

Fri 27th Sep 2024

Duration - 1 Days

DELIVERY METHOD

Virtual