Performance Management Training

• Professional Background: No prior performance management experience is required; however, a basic understanding of team dynamics and leadership will enhance the learning experience.
• Language Proficiency: Learners must have a strong command of English, as all course content, discussions, and assessments are delivered in English.
• Interest in Performance Improvement: This course is ideal for individuals seeking to enhance their ability to manage and develop team performance for career growth, leadership advancement, and organisational success.

• Master Performance Appraisal Techniques: Gain the skills to conduct thorough performance appraisals, using established frameworks to evaluate employee achievements, strengths, and areas for improvement.
• Provide Constructive Feedback: Learn effective methods for delivering feedback that motivates and supports employee development, ensuring alignment with organisational goals and objectives.
• Set Clear and Achievable Goals: Understand how to set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to guide employee performance and support individual and team success.
• Drive Employee Motivation and Engagement: Discover strategies for enhancing employee motivation, engagement, and satisfaction, creating a positive and productive work environment.
• Manage Underperformance: Learn how to identify, address, and manage underperformance, ensuring that employees have the support they need to meet expectations and improve outcomes.
• Utilise Performance Management Tools: Gain proficiency in using performance management software and tools that streamline the tracking, evaluation, and reporting of employee performance.

The Performance Management Training is designed for professionals aiming to improve their ability to manage and optimise employee performance. This course is suitable for the following individuals:

• Business Executives
• Team Leaders
• Managers
• HR Professionals
• Department Heads
• Supervisors
• Learning and Development Specialists
• Talent Acquisition Professionals
• Organisational Development Consultants

Module 1: Overview of Performance Management

• Definition, Objectives, and Responsibilities
  • PMS is a Systematic Approach
• Structure Expectations
• Importance of Planning Objectives
  • Planning Provide Direction
  • Planning Reduce Risk Uncertainty
  • Planning Reduces Overlapping and Wasteful Activities
  • Planning Promotes Innovative Ideas
  • Planning Facilities the Decision Making
  • Planning Established Standards for Controlling
     

Module 2: Performance Management Cycle

• 5 Phases
  • Planning
  • Monitoring
  • Developing
  • Rating
  • Rewarding
     

Module 3: Standards of Performance

• Considering the Circumstances
• Skills Required in a Team
• Team and Individual Objectives
• Smart Objectives
   

Module 4: Leadership

• Major Role of the Leader within a Team
• Characteristics or Features of a Leader
• Styles of Leadership within a Team
• Maintaining Authority and Respect
• Improvement of Individual Performance Objectives
• Achieving Results Through Others
• Motivation
• Factors of Motivation
• Techniques of Motivation
• Practical Steps to Be Performed by the Team
• Different People with Different Needs
• Leadership Development
   

Module 5: Managing Performance and Training

• Importance of Ongoing Performance Management Objectives
• Progress and Achievements Evaluation
• Maintaining Flexibility According to Business Change
• Recognising and Closing Gaps
• Revising Standards for the Team Welfare
• Organisational Alignment
• Inventory of Skilled Interventions
• Providing Constructive Feedback