NEBOSH HSE Introduction to Incident Investigation Training

• Educational Background: No specific prior qualifications are required. A basic understanding of health and safety principles will be helpful. 

• Professional Experience: While not mandatory, prior experience in a health and safety or operational role is beneficial for understanding the practical applications of the course. 

• Language Proficiency: Learners should have a good command of English, as all materials and assessments are provided in English. 

• Master Incident Investigation Techniques: Understand how to conduct thorough and effective investigations. 

• Apply Root Cause Analysis: Learn to identify the underlying causes of incidents and accidents. 

• Develop Corrective Action Plans: Gain skills in implementing corrective actions to prevent similar incidents. 

• Improve Safety Communication: Develop the ability to communicate findings and recommendations clearly and effectively. 

The NEBOSH HSE Introduction to Incident Investigation Training course is designed for professionals involved in health, safety, and operational roles. It is perfect for individuals responsible for investigating incidents, improving safety practices, and ensuring compliance with workplace safety regulations. Below are the individuals who will benefit from this course:

• Health and Safety Managers
• Safety Officers
• Incident Investigators
• HR Managers overseeing safety compliance
• Operations Managers
• Supervisors with responsibility for workplace safety
• Risk Management Professionals 

Unit INV1: Introduction to Incident Investigation 

Element 1: Introduction to Incident Investigation 

• Understand Incident Terminology, the Moral, Legal, and Financial Arguments for Investigations and Management System Requirements 

• Definitions: Accident, Incident, Near Miss, Dangerous Occurrence, Immediate Cause, Underlying Cause, Root Cause 

• How Near Misses and Incident Data Can Relate to Major Injuries? 

• Minor and Major Injuries, Dangerous Occurrences, and Near Misses 

• Moral, Legal, and Financial Arguments for Investigating Incidents 

• Management System Requirements 

• Co-operation with Regulators and Other Enforcement Agencies 

• Role of Insurers 

• Human and Organisational Factors 

• Factors That Can Contribute Towards Accidents and Incidents 

• Causes of Human Failure 

• Investigating Incidents 

• What does a Good Investigation Looks Like (Proportionality, Finding the Immediate, Underlying, and Root Cause(s), Identifying Additional Control Measures)? 

• Levels of Investigations: Minimal, Low, Medium, and High 

• How Lessons Learned from Investigations Can Be Used? 

• Accident Investigation Teams 

• Pre-Investigation Actions 

• Accident/Incident Investigation Process 

• Post-Investigation 

• Positive Strategies for and the Barriers to Successful Interviews 

• Reasons for Carrying Out Prompt Interviews Following an Accident/Incident 

• Use of the PEACE Model for Interviewing 

• Barriers to Good Interviews 

• Dealing with Interviewees Who Are Unwilling to Take Part in the Interview Process 

• Why Blame Culture Is a Barrier to Open Accident/Incident Interviews? 

• An Introduction to Advanced Incident Investigation Techniques 

• Root Cause Analysis