Learning Options
- Online Video-Based Learning
- Flexible Schedule
- Expert Trainers with Industry Experience
- High Pass Rates
- 24/7 Personalised Support
- Interactive Learning Materials
Overview
The Active Listening Training course is designed for individuals aiming to improve their listening skills to foster better communication and collaboration. This course builds on essential communication principles, providing learners with techniques to engage actively, understand conversations deeply, and respond appropriately in any setting.
Effective active listening skills enhance workplace communication, strengthen team collaboration, and reduce misunderstandings. This course covers key topics such as empathic listening, non-verbal communication, and managing distractions, enabling learners to become more attentive and impactful communicators.
This 1-day training course offered by MPES includes interactive sessions, practical exercises, and role-plays to ensure learners can apply active listening techniques in real-world situations. Upon completion, learners will possess the tools to foster productive conversations and build meaningful connections.
Course Objectives
- Understand the principles and importance of active listening
- Develop techniques to enhance focus and engagement in conversations
- Learn to interpret verbal and non-verbal communication cues effectively
- Build empathy and rapport through active listening
- Overcome barriers to effective listening and communication
Upon completion, learners will be equipped to improve their communication skills, foster collaboration, and build stronger relationships in both professional and personal settings.
Average completion time
1 Monthwith unlimited support
100% onlineStart anytime
Study At Your Own PaceCourse Includes
Course Details
Develop your understanding of essential financial, business and management accounting techniques with ACCA Applied Knowledge. You'll learn basic business and management principles and the skills required of an accountant working in business.
Entry Requirements
Educational Background: No specific qualifications are required, making this course suitable for individuals from all professional backgrounds.
Interest in Communication: Ideal for those seeking to enhance their listening and communication skills for professional or personal growth.
Language Proficiency: A good command of English is necessary, as all course materials and discussions will be conducted in English.
MPES Support That Helps You Succeed
At MPES, we offer comprehensive support to help you succeed in your studies. With expert guidance and valuable resources, we help you stay on track throughout your course.
- MPES Learning offers dedicated support to help you succeed in Accounting and Finance courses.
- Get expert guidance from tutors available online to assist with your studies.
- Check your eligibility for exemptions with the relevant professional body before starting.
- Our supportive team is here to offer study advice and support throughout your course.
- Access a range of materials to help enhance your learning experience. These resources include practice exercises and additional reading to support your progress.
Career Growth Stories
Discover how MPES Learning transforms careers with real success stories.

Aaron Allcote
As a finance officer, MPES has been a huge help in understanding the process of recording and processing transactions from all different perspectives. The courses are very easy to follow, and the training they provide can be applied to real-life scenarios. The courses have been a huge help for me, and I would highly recommend them.
Aaron Allcote
Bob Beaumont
I completed all of my ACA studies with MPES and I think you would struggle to find a better training provider anywhere in the British Isles. MPES' tutors are excellent both at delivering training and giving individualised feedback and coaching. the supporting materials and the out of class support are also great.
Bob Beaumont
Arvy Pasanting
As a qualified accountant, studying with MPES has been very rewarding experience. Its team of passionate and dedicated mentors gave me the confidence and knowledge I needed to not just at excel in my current role as an auditor, but also inspired me to expand my horizons.
Arvy Pasanting
David Ford
I was recommended MPES after searching for a way to pursue a career in the accounting profession, I have studied with them throughout my journey utilising online learning opportunities that fit around the needs of my employer.
David Ford
Aaron Allcote
As a finance officer, MPES has been a huge help in understanding the process of recording and processing transactions from all different perspectives. The courses are very easy to follow, and the training they provide can be applied to real-life scenarios. The courses have been a huge help for me, and I would highly recommend them.
Aaron Allcote
Bob Beaumont
I completed all of my ACA studies with MPES and I think you would struggle to find a better training provider anywhere in the British Isles. MPES' tutors are excellent both at delivering training and giving individualised feedback and coaching. the supporting materials and the out of class support are also great.
Bob Beaumont
Arvy Pasanting
As a qualified accountant, studying with MPES has been very rewarding experience. Its team of passionate and dedicated mentors gave me the confidence and knowledge I needed to not just at excel in my current role as an auditor, but also inspired me to expand my horizons.
Arvy Pasanting
David Ford
I was recommended MPES after searching for a way to pursue a career in the accounting profession, I have studied with them throughout my journey utilising online learning opportunities that fit around the needs of my employer.
David FordHave Questions? We’ve Got You
If you have any questions, we’re here to help. Find the answers you need in the MPES detailed FAQ section.
Q. What is the focus of the Active Listening Training course?
This course focuses on developing active listening skills, including understanding verbal and non-verbal cues, building empathy, and overcoming barriers to effective communication in professional and personal interactions.
Q. Who is this course suitable for?
The course is ideal for professionals in leadership, customer service, education, and consulting roles, as well as anyone seeking to improve their listening and communication skills for better collaboration and relationships.
Q. What will I learn from this training?
You will learn practical techniques for active listening, managing distractions, interpreting communication cues, and building stronger interpersonal connections through improved focus and empathy.
Q. How is this course delivered?
The course includes interactive sessions, role-plays, and practical exercises, ensuring learners can apply active listening skills effectively in real-world situations.
Q. Will this course improve my workplace communication?
Yes, the course equips learners with tools to enhance workplace communication, reduce misunderstandings, and foster stronger collaboration, making it a valuable skill for any professional setting.
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Resources
Access a wide range of free resources to support your learning journey. From blogs to news and podcasts, these valuable guides are available at no cost to help you succeed.

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