Six Sigma Yellow Belt Course

• Educational Background: There are no specific educational requirements for this course but a basic understanding in business and statistics would be beneficial for learners.
• Language Proficiency: Learners should have a good command of English, as all course materials, assessments, and discussions are conducted in English.
• Interest in Six Sigma Principles: This course is ideal for individuals with a keen interest in learning Six Sigma Principles.

• Understand Six Sigma Fundamentals: Gain foundational knowledge of Six Sigma principles, methodologies, and tools to effectively support quality improvement initiatives.
• Apply Process Improvement Techniques: Learn to identify inefficiencies and implement process improvements that enhance operational performance and reduce waste in organisations.
• Support Quality Management Projects: Contribute to quality-focused projects by collaborating with teams and applying Six Sigma techniques to achieve measurable outcomes.
• Enhance Professional Competence: Build expertise in Six Sigma, positioning yourself as a valuable resource for driving operational efficiency and fostering continuous improvement.

This course is ideal for professionals seeking to enhance their process improvement and quality management skills to drive operational excellence and advance their careers.

• Project Managers
• Quality Assurance Specialists
• Business Analysts
• Operations Managers
• Process Improvement Consultants
• Manufacturing Engineers
• Team Leaders

Module 1: Introduction to Six Sigma

• What is Six Sigma?
  • Focus of Six Sigma
  • Making Customers Happy
  • How They Complement Each Other?
  • Key Principles of Six Sigma
• Processes
  • Different Ways of Looking at Process Improvement
  • What is a Process?
  • Process Concepts
  • Types of Process
  • Comparing Process Types
• Customers, Value, and Waste
  • What are Customers?
  • Who Wants the Outputs?
  • Tension Between the VOB and VOC
  • What Do We Mean by Value?
  • Path to Value
  • Dealing with Values
  • Muda (Waste)
  • Wastes (Muda)
  • Types of Demand
  • Case Study Exercise
• Key Metrics
   

Module 2: DMAIC Cycle

• What is DMAIC?
• Define
  • Common Tools for Define Phase
  • Gemba Tools
  • Process Stapling
• Measure
  • Common Tools for Measure Phase
  • Spaghetti (Movement/Transportation) Diagrams
  • Measure Tool: Measles Charts
• Analyse
  • Common Tools for Analyse Phase
• Improve
  • Common Tools for Improve Phase
• Control
  • Common Tools for Control Phase
     

Module 3: Yellow Belt Tools and Techniques

• Triad
  • 5s
  • Poka Yoke
  • SMED
• Voice of the Customer (and CTQ’s)
  • Customer Chains
  • Steps of VOC
  • Affinity Diagrams
  • Kano Diagrams
  • CTQs and Requirements
• SIPOC
  • What is a SIPOC?
  • CSandF Web Fulfilment SIPOC
  • Creating a SIPOC
  • Top Tips – SIPOC
• Value Stream Analysis
  • Value Stream Terminology
  • Process Maps
  • Aim of Value Stream Mapping
  • Swim Lanes and Typical Process Map Contents
  • Value Stream Maps
  • Headache Tablets: Value Stream Mapping
• Heijunka
  • Heijunka in a Nutshell
  • Single Piece Flow
  • Pull
  • Kanban
  • Three-Bin System
  • Andon
• Variation and SPC
  • Statistical Process Control (SPC)
  • Two Types of Process Variation
  • Red Bead Experiment
  • Standard Deviation (SD) and Understanding Control Charts
• Defects and Process Capability
  • Conversion Table
  • Process Capability
  • Identifying Process Efficiency
  • Key DPMO Terms
• Identifying the Root Cause(s)
  • 5 Whys
  • Fishbone Diagram
• Solving Problems
  • Problem Solving Framework
  • Prioritisation Tools
  • Tools and Techniques to Generate Needed Solutions
• Introduction to Kaizen
  • Kaizen in a Nutshell
  • Kaizen in a Business Setting